Mendells rationalitetsmyt

"Most people like to believe that they are working on well-structured, 'under-contol' problems. We can apply rational methods to well-structured problems and get well-defined, permanent answers. But non-rational thinking has to be employed to solve ill-structured problems and this scares people. So people treat future problems as well-structured and dither over how to improve our methodologies, rather than to improve our intuition and creativity."